Rating: 2 out of 5 Nice venue but way too hot by B.This event used to be enjoyable, for the past 2 years, the party does not invest enough money for airconditioning, definitely not healthy. Rating: 2 out of 5 Over heated by Blue Boy on 8/11/22 Byline Bank Aragon Ballroom - Chicago. ![]() So at the end of the day, the more people who hear about these situations, the more it will likely eventually end up hurting CM and like event organizers, if they don’t put the customer experience and safety before money. Seems like a huge law suit just waiting to happen to me. I read a response from CM/Circuit Son to these issues that a friend of mine sent to management and rather than accepting them as positive criticisms in which they could improve, he was very dismissive and deflected responsibility defending their mistakes and oversights, many of which I’m certain are against city codes and regulations which could’ve ended up in tragedy. A number of those that were in this situation told me they would not return next year and would likely choose other event options for Market Days or future CM events rather than risk going through such hassles. Staff needs to be trained how to better escalate such situations rather than putting the oneness on the customer. Knowing how much CM and such event organizers make from these events it’s sad to see them handle a situation like this in a manner that appears they’re more concerned with making sure every penny is accumulated rather than providing a good experience for new comers and loyal event participants. Apparently, there we’re numerous people 15-20 in the same situation that had to stand in line with them. Even when they had shown receipts as proof of purchase, they were told that in order to enter they had to provide the bar codes of their tickets. Secondly, I was upset when friends of mine that had bought tickets well in advance of the event, but who had not saved their digital passes in their digital wallets, were refused admittance and had to stand in line for over an hour because the ticketing system had gone down. I, personally, was ready to leave the first night after being there only 2 hrs.Īlso, from a health and safety perspective, CM and the The Aragon Theater venue should be very concerned with attendees’ health issues such as the likelihood of heat stroke, and other health and safety related issues such as people falling on the floors due to them being so wet and slippery from trapped humidity which accumulated as puddles on the floor. Next year, I hope CM either finds a new venue or works more closely w the Aragon to resolve such issues to ensure everyone has a more comfortable, safe and pleasant time there. ![]() Having attended zillions of CM’s events over the years, I was sad to see and hear, from both guests from out of town and friends living in Chicago, how disappointed they all were.īoth nights at the Aragon Theater were miserably hot.
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